Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Hello, katiemaynor.
Yes, you can. I'm happy to show you how it's done.
You'll want to open the payment transaction then delete it. Here's how:
- Go to Sales, then click the Customers tab.
- Open the customer profile where the invoice and the payment was recorded under.
- Find and open the payment transaction.
- Click the More button , then choose Delete.
After deleting it, you can reprocess another payment transaction with the correct details and amount.
Although, you can also edit the payment transaction instead of deleting it. Just change the amount under Amount received, then add or edit any other information. Once done, click Save and close.
Would you like to see how much you've made from your sales? Our articles can show you how to pull up a specific report. Visit this page to browse for one: QuickBooks Online Reports articles.
Do you have any other concerns? Post them here and I'd be happy to address them for you.
