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To access your data remotely, look no further! I have all the steps you'll need, @dordmo.
To clarify, are you using QuickBooks Online or QuickBooks Desktop? QBO works entirely on the cloud. You can access it from any internet connecting device anytime. The number of users who collaborate over it at a time will depend on the plan that you choose.
If you prefer the QuickBooks Desktop version, we offer Intuit Hosting Program. In this scenario, you can run your QuickBooks Desktop and house your data files on a secure service provider's servers. You’ll have the ability to log in to your file anytime, from anyplace. For more information, check out this article: How to Host a QuickBooks Desktop Company File.
Additionally, here are some resources that I'm sure you'll find helpful regarding remote data access:
Setting this up requires accessing your account. I recommend reaching out to our Customer Care Support team. They have the tools that can pull up your account in a secure environment and assist you further.
Here's how to reach them:
- Click the (?) Help icon in the upper right-hand corner of the Dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose either Start a chat or Get a callback.
If you're using the QuickBooks Desktop version, you can check out our guide on how to reach them.
Please let me know in the comment section if you have any other issues or concerns. I want to make sure everything is taken care of for you. Have a great rest of the day
