Welcome to the Community forum, @install-cgs.
Deposits depend on how your customer made the payment. If they paid it in bulk, then it will show the total amount they've paid.
In QuickBooks Online (QBO), there are different ways on how to record customer's invoice payment. It could be one of the following:
To learn more about how these features works, I'm adding some helpful resources that you can read:
I’m always here if you need further help about receiving customer payments. Just leave a comment below. I'm here for you. Have a great day!
