For the money that is charged, why in the world can you not view all customers invoices or receipts on the app?!?? Why do I have to go to online?
Let me share some details about the mobile app, dmsclean.
Currently, there are some feature that are only available when you access QBO through a desktop or a mobile browser (desktop mode) You can use this link for reference on what you can do or see on the mobile app: Compare mobile app features.
If the same thing happens, you can contact our Customer Care Team about this matter. They can review your account and provide additional information of what is happening. You can reach them using this link: QuickBooks Online Support.
You can always get back to us if you encounter specific error message or code so we can review it as well.