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Community Explorer **

Got asked to do a paid QuickBooks research survey. Is this legit%3F

Hi all! 

 

I'm just trying to figure out if this is legit. I emailed the spoof@intuit account to see if it was real but they haven't replied yet. I already "scheduled" an appointment, but now there is some FaceTime like app to download. Just wondering if anyone has seen this before. If love to get paid to give feedback on the community pages, but I'm pretty skeptical. Please help!

3 Comments
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QuickBooks Team

Re: Got asked to do a paid QuickBooks research survey. Is this legit%3F

Thank you for bringing this to our attention, @joneill86.

 

I appreciate you for proactively sending the email you received to spoof@intuit.com.

 

You'll need to wait for a reply from our security team. They're still investigating if the email address used by the sender was directly from Intuit.

 

Also, some emails that are from Intuit use a special email address. Some of these addresses include:

  • @intuit.com
  • @notifications.intuit.com

We're taking much effort in researching the domain used by the sender. This is to ensure that none of our users will be taken advantage of by these kinds of emails.

 

But don't worry, once our security team has finished their investigation, they'll get back to you immediately.

 

In the meantime, we don't advise downloading the FaceTime like application to proceed with your scheduled appointment.

 

As always, you can reach out to me if you need help with anything else. I'll only be a post away.

Community Explorer **

Re: Got asked to do a paid QuickBooks research survey. Is this legit%3F

Hi,

 

I still haven't heard back from the security team. They want me to be ready for this next week so I am not sure what to do. I was told when I called asking about this that they would respond within 24 hours. We are over 48 business hours now.

 

 

 

Moderator

Re: Got asked to do a paid QuickBooks research survey. Is this legit%3F

Thanks for getting back to us, joneill86.

 

I've looked into this and verified that the email you received was conducted by our Intuit Marketing Team. You can make sure all emails from our default domains, such as @intuit.com and @notifications.intuit.com, are legit.

 

I'm linking some articles that will provide more information:

Let me know if you have any follow-ups or other questions. I'm here to help. Wishing you a good one.

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