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Welcome to the Community. I'd be happy to help with sending a customer statement through QuickBooks Online.
A statement is a good way of letting customers know the status of their account. Here's how to generate a statement for a single customer:
I've included a brief video to serve as a demonstration:
Additionally, I recommend the following article since it contains additional information on this, including how to make statements for multiple customers at once: How to Create and Manage Statements.
I'm sure that you'll have the statement sent to your customer in no time.
The Community always has your back, so please don't hesitate to let me know if you need anything. Cheering you to a wonderful start to the new year.