cancel
Showing results for 
Search instead for 
Did you mean: 
sktr7669
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

 
13 Comments 13
David-212915
QuickBooks Team

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Hi @sktr7669,

 

Thanks for posting in the Community. I'm here to assist you with changing the Chart of Accounts type. 

 

You can modify the Account Type with the following steps:

 

  1. Select Accounting on the left navigation menu and Chart of Accounts.
  2. Click the triangle in the Action column next to the account that you'd like to change and choose Edit.
  3. Select the Account Type and Detail Type that you'd like.
  4. Click Save and Close.
  5. Choose Yes to the prompt that appears. 

 

The following is a brief video of this process:

 

 

For additional information on editing the Chart of Accounts, such as customizing Account Details, I suggest the following article: Edit Your Chart of Accounts

 

That's got it. I believe you will have it changed in a few clicks. 

 

Let me know if you need anything else. Wishing you a great weekend ahead. 

CW52
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

I have tried this and it doesn't work.  I wont save the changes.  Any other suggestions

 

CW52
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

I have tried this and it doesn't work.  It wont save the changes.  Any other suggestions

 

AileneA
QuickBooks Team

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Hello, CW52. 

 

Thank you for getting back to us. I appreciate you for following the steps above provided by my colleagues. Let's change the Chart of Accounts type using a private window. This is a special mode where the browser doesn't record the browsing activity on the local device so, no trace will be left on the computer. 

 

Here's how:

 

  • Press Ctrl + Shift + N (Google Chrome).
  • Ctrl + Shift + P (Firefox).
  • Control + Option + P (Safari). 

 

If you're able to make any changes in the char of account type, let's clear the cache in the web browser or try using a different supported browser. This might be a temporary issue with QuickBooks and the current browser that they're using. 

 

However, if you still found the same issue in other browsers, I suggest contacting our Customer Support Team. They can perform a screen sharing to see the exact prompt and investigate further. 

 

Don't hesitate to reach out to us if you need further assistance. We're always here to help. Stay safe!

lynzi
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Hi, I am asking the same question but also why do I have to change the name of the account if im just editing the account type? It wont' let me keep the same name... but i need to name it to have the same name. 

AbegailS_
QuickBooks Team

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Hi there, Lynzi!  

 

Allow me to step in and share some information about changing your account type.

 

There are times that the browser is full of frequently accessed page resources, thus causing some unusual responses. 

 

You can follow the troubleshooting steps provided by my colleague @AileneA to fix the issue with your browser.  

 

For more details on editing the Chart of Accounts, such as customizing Account Details, I suggest the following article: Edit Your Chart of Accounts  

 

If it won't let you keep the same name, I recommend you reach our Customer Support team to verify why you're experiencing this and check your account in a secure environment. Here's how to reach out to them:

 

  1. Go to the Help menu.
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? field. 
  4. Click Let's talk
  5. Select Get a callback. 
  6. Enter your contact details. 
  7. Click Confirm my call

 

Also, please check our chat and phone help hours to have a conversation with us in your free time.  

 

I'm also adding this article for additional resources: How to view or change account detail types.

 

Keep me posted on how everything goes in the comment. I'll be happy to answer if you have any follow-up questions about changing your account type. Have a good one.    

rodr18
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Why is so complicated to do a simple task as changing a account on QB on line

QB desktop is so simple to navigate . I am also having the same issue.

Archie_B
QuickBooks Team

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Thank you for joining this thread, rodr18. Let me guide you in changing the account type for one of your accounts in QuickBooks Online.

 

In QuickBooks Online, you can easily change the account type in just a few steps.

 

If you're trying to change the account type of an existing parent account with sub-accounts, start changing each subaccount to a parent account so you can edit their account type. I'll show you how to do it. Before we do, make sure you switch to Accountant view.

 

To change the account type:

 

  1. Go to the Gear ⚙ icon, then Chart of Accounts.
  2. Locate the first subaccount to change.
  3. In the Action column dropdown menu, click Edit.
  4. Select the Save account under ▼ dropdown to choose a new account type.
  5. Choose the appropriate detail type in the Tax form section ▼ dropdown.
  6. Select Save. You are prompted that changing the Account Type may affect your accounting and reporting.
  7. Hit Yes in the prompt to change the account.

 

Repeat these steps for the remaining subaccounts, then change the parent account's account type. I'm adding this article for more information and to show you how to restore the accounts to subaccount status: Change the type of an existing parent account or subaccount in QuickBooks Online

 

Otherwise, if you're only trying to modify an existing account without any subaccount. You can go to your chart of accounts, find the account, and then proceed directly to step 3 above.

 

You can check out this link to learn more about the chart of accounts in QuickBooks Online.

 

Please reach us back if you require any additional assistance. We're always willing to assist. Enjoy the rest of your day!

Nonnie 2012
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

We use a similar practice when we issue 1099's to vendors.

We move the item from Income to Expense, & back again after the 1099s are completed.

This year I am receiving an error

The account type is not valid for an account that is associated with a Form 1099 box.

Can you assist me in completing this change?

Nonnie 2012
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

We use a similar practice when we issue 1099's to vendors.

We move the item from Income to Expense, & back again after the 1099s are completed.

This year I am receiving an error

The account type is not valid for an account that is associated with a Form 1099 box.

Can you assist me in completing this change?

KimberlyS
QuickBooks Team

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Hello there, Nonnie.

 

I'll share some details to help you change your account type successfully.

 

Usually, this error occurs when you're attempting to update the account type of the account that's selected in the Form 1099 box. To isolate this issue, you'll need to remove it from your 1099 form.

 

Here's how:

 

1. Go to the Expenses menu on the left pane.

2. Select the Vendors tab, then click Prepare 1099s.

3. Review the company information.

4. Click Confirm info and start filing.

4. On the Select accounts tab, find the specific account.

6. Remove the account that's required for tracking.

7. Ensure to click on Next to keep the changes.

8. Exit the window by selecting the button at the top.

 

Moreover, consider scanning this material to help you prepare and file federal 1099s: Create and file 1099s with QuickBooks Online.

 

Feel free to update us in the Community if you have additional questions about changing an account type or other related concerns in QuickBooks Online. We're always here to help.

SEL5
Level 1

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

The account type on the top is not highlighted and will not allow me to change it, how do I make a chart of account a COGS instead of an expense?

 

JanbonN
QuickBooks Team

How do I change the chart of accounts type? I accidentally made a credit card account a bank account and can't change it.

Welcome to the Community, @SEL5. I'm here to share details on changing your account type to expense in QuickBooks Online (QBO).

 

When trying to change the account type, did you happen to encounter any error messages or prompts? 

 

Upon trying here on my end, changing the account type is possible. The only thing that won't let you change the account type is when there's a sub-account included in the account. 

 

If the account doesn't have a sub-account, we may need to troubleshoot your browser for this unusual behavior. To begin, open an incognito or private browser window. You can use the following keyboard shortcuts for the most popular browsers: 

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once you have opened the browser window, log in to your QuickBooks account and try to change the account type again. If it works, proceed to clear your browser's cache. This process removes and fixes specific issues and helps the program run flawlessly. Additionally, you can use other devices and supported browsers to ensure everything works as expected.

 

Additionally, you can refer to this article to record, edit, and delete expenses in the program: Enter and manage expenses in QuickBooks Online.

 

Let me know if you need further assistance with your chart of accounts. I'll be here to assist. Have a great day!

Need to get in touch?

Contact us