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Hello there, @info808.
At this time, a delivery note is available for the UK user. In the meantime, you can print a packing slip from the Customers page in QuickBooks Online.
Please refer to this article for more information about creating and printing a packing slip.
If you want to create your customer statements, here's the link: Create and view customer statements.
Please let me know if you have additional questions. I'll be around to help. Take care!
I wish the template to say Delivery Note not packing slip how do I change this?
I wish to have Delivery Note not packing slip how do I change the template
The terms used in QuickBooks Online (QBO) differ between countries, @info808.
The Packing slip and Delivery note are just the same. In this case, there isn't an option to change the form to a delivery note from the packing slip.
Also, I'm adding this article to help fix any printing issues in the future: Fix QuickBooks Online Printing Issues on Browsers for Windows.
You can always get in touch with us here if you have questions. Take good care.