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rouleztransporta
Level 1

How do I deduct ACH fee from a sent invoice so the actual amount paid is same as invoice amount due? I am paying the ACH fee instead of the customer.

The original charge was $1125 but customer deducted ACH fee and paid $1118.75. I need to reflect this on the invoice receipt
2 Comments 2
MorganB
Content Leader

How do I deduct ACH fee from a sent invoice so the actual amount paid is same as invoice amount due? I am paying the ACH fee instead of the customer.

Good afternoon, rouleztransporta.

 

Thanks for bringing your question forward here in the Community. I want to make sure you're able to reflect the correct amounts in your QuickBooks Online account.

 

One potential option to show the difference is to write off "bad debt." Technically, recording the difference as bad debt means the customer owes you money, but you can't collect it. In this instance, the purpose of this entry is solely to record the differing payment amount. This article provides additional info on the process: Write off bad debt in QuickBooks Online

 

With that being said, I suggest speaking with your accountant or bookkeeper to verify the best entry. They'll be able to show you exactly where to make adjustments based on your business setup.

 

If you need additional assistance afterward, please don't hesitate to reach back out. Take care!

Fiat Lux - ASIA
Level 15

How do I deduct ACH fee from a sent invoice so the actual amount paid is same as invoice amount due? I am paying the ACH fee instead of the customer.

@rouleztransporta 

As for your future transactions, utilize MP to accept ACH payment for free.

https:// melio.grsm.io/quickbooks

 

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