Thanks for dropping by the Community space, kris-gottago.
Editing your invoice status is a breeze, and I'm here to help you. Let’s go to the Invoice page to change it.
For future reference, this article provides an overview of how to customize your invoice and steps to activate the payments option: Create invoices in QuickBooks Self-Employed.
If you have additional questions about the process, click the Reply button, and leave a comment. I’m more than glad to lend a helping hand. Enjoy the rest of the week.
I’m here to ensure you’re taken care of, @kris-gottago.
Were able to follow the steps I shared on how to edit the invoice status? Please know changing it to the correct status is my priority.
If you have any clarifications about the process, don’t hesitate to get back to this thread. I’m only a few clicks away for help.
Thanks for keeping in touch with us here in the Community, kris-gottago.
We're unable to mark an invoice as unpaid in QuickBooks Self-Employed. This is the reason you didn't see the option. As a workaround, I recommend duplicating the invoice and deleting the paid one.
Here's how to duplicate the invoice:
Once done, let's delete the other paid invoice.
For your visual reference, I've attached a screenshot below.
Additionally, I've included an article that'll help you track how much sales tax you've collected throughout the year: Manually Track Sales Tax in QuickBooks Self-Employed.
Get in touch with us if need further assistance in managing your sales transactions. Doing so helps us to guide you in the whole process.