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helenswoodencraf
Level 1

How do i fix 9 months of him entering deposits/downpayments incorrectly. The down payment was a line item on the invoice. how to fix this mess?

 
1 Comment 1
JamesDuanT
Moderator

How do i fix 9 months of him entering deposits/downpayments incorrectly. The down payment was a line item on the invoice. how to fix this mess?

Hello helenswoodencraf,

 

We can correct how the down payments were recorded. However, we'll need to do it one transactions at time.

  1. Open the invoice and take note of the down payment details.
  2. Click Save and close.
  3. Select Yes to confirm the action.

Then, you can record the down payments through Receive payments or Bank deposits.

  1. Click the + New button and select Receive payment.
  2. Select the Customer and enter the Payment date.
  3. Select the bank account in the Deposit to field.
  4. Mark the invoice that needs to be partially paid.
  5. Enter the amount in the Amount received field.
  6. Click Save and close.

If you select Bank deposit, here's how to affect it to the customer's account:

  1. Click the + New button and select Bank deposit.
  2. Select the bank account in the Account field and enter the Date.
  3. Go to the Add funds to this deposit section.
  4. Select the customer name in the RECEIVED FROM column.
  5. Select Accounts Receivable in the ACCOUNT column.
  6. Enter the down payment in the AMOUNT column.
  7. Click Save and close.

Then, use the bank deposit as invoice payment. You can use these links for more information:

You might also ask your accountant to see if they have a way to correct these details in bulk. They know what's best for you and your books.

 

Keep us posted if you have additional questions.

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