cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

How do I refund part of a payment? For example a customer paid $1500, but there was a change and now I need to refund $300.

 
Solved
Best answer February 25, 2020

Best Answers
Highlighted
QuickBooks Team

How do I refund part of a payment? For example a customer paid $1500, but there was a change and now I need to refund $300.

Good evening, @mike181

 

In just a few steps, you'll have the refund sent to your customer. Here's how to do this with ease:

  1. Go to the +New button on the left-hand menu, then select Refund Receipt.
  2. Click on the Customer ▼ drop-down menu, then pick the customer you want to refund.
  3. Press on the Refund From ▼ drop-down menu, then choose the bank you deposited the payment for the Invoice.
  4. Fill out all the necessary information.
  5. Hit Save and close.

That's all there's to it! Here's a Community Article that provides more information on Customer Refunds in QuickBooks Online.

 

I'm always here if you have additional questions. Have a nice day!

View solution in original post

1 Comment
Highlighted
QuickBooks Team

How do I refund part of a payment? For example a customer paid $1500, but there was a change and now I need to refund $300.

Good evening, @mike181

 

In just a few steps, you'll have the refund sent to your customer. Here's how to do this with ease:

  1. Go to the +New button on the left-hand menu, then select Refund Receipt.
  2. Click on the Customer ▼ drop-down menu, then pick the customer you want to refund.
  3. Press on the Refund From ▼ drop-down menu, then choose the bank you deposited the payment for the Invoice.
  4. Fill out all the necessary information.
  5. Hit Save and close.

That's all there's to it! Here's a Community Article that provides more information on Customer Refunds in QuickBooks Online.

 

I'm always here if you have additional questions. Have a nice day!

View solution in original post

Need to get in touch?

Contact us