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Hello there, @drwilliamsmdpc-g.
Let me step in and assist you in removing the equity account created by QuickBooks Online.
The reason that your bank account has a negative equity balance because it might be the account you made inactive has transactions. Please make sure to transfer the transactions to another account to prevent the system from automatically create an adjustment.
Let me walk you through the steps on how to move your transactions into your other bank account. Here's how:
I've also added an article to help you delete an account on your chart of accounts in QuickBooks Online.
If you have follow-up questions, feel free to leave a message in the comment section. I'm always around here in the Community to help. Take care, and have a good day.
The problem is, there is NO ACCOUNT that I can move the transaction to. The transactions ALL belong to a different company. I need to zero out everything and start over....ERASE effectively. No transfer, no reconcile, no transfer. Imagine it being an error like I added your personal bank account my mistake. How would I DELETE that?
Thanks for getting back to us, drwilliamsmdpc-g.
Once you've created a company in QuickBooks Online, specific accounts are automatically created by default. These are the accounts that can't be removed. For more detailed information, please check out manage default and special accounts in your chart of accounts to learn more about it.
You may also want to make the Owner's Equity inactive. Making it inactive, QB will create a journal entry to move the balance to another account. Here's how:
I've also included this link about understanding the chart of accounts in QuickBooks for an additional guide.
Please let me know if there's anything else I can help you with. I'd be glad to assist.
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