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Connect with and learn from others in the QuickBooks Community.
Join nowThis unusual behavior can be caused by corrupted data, Tgoff.
We'll run the Verify/Rebuild utility to detect the data damage. This will help us correct the statement date. I'll walk you with the steps:
Once done, please check the statement date.
If you're still having the same issue, you can try to do the special reconciliation.
I'll also share the article on how you can fix issues when you're reconciling in QuickBooks Desktop for future reference.
You can keep us updated after trying the steps. Just drop a comment below.
Quickbooks detected no problems but when I go back to the reconcile link, it still shows the wrong statement date for the next recon. The other links you included in your reply only speak to correcting a beginning balance. I saw nothing about a "special reconciliation" when I clicked the link provided. Perhaps I overlooked something but at this point the problem remains.
I appreciate you for trying the steps provided by my colleague, tgoff.
You can try reconciling them by using our sample company file since you've verified that there's nothing wrong with your data. This way, we can determine if the issue exists in QuickBooks.
If the same thing happens, let's repair QuickBooks Desktop. Here's how:
If it works fine using the sample file, please contact our specialist to help you further with this. Here's how:
Update us on how the steps or call goes. We're just here to help you more.
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