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I run my BS in accrual, but when I run the Customer Balance Detail report, it seems it's in Cash, (Total doesn't match BS). Although the Customer Balance Summary is correct. Any suggestions?
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Hi there, @Bkilz,
I can share some insights about the accounting method used in QuickBooks reports.
Detail reports in QBDT always default to accrual basis when you create them from the Reports menu. If it doesn't match with the summary report, try to review if they are using the same method.
Summary reports can be on a cash or accrual basis. You can easily toggle the report's default basis in the Preferences. Here's how:
See this article to learn more about this: Differentiate Cash and Accrual basis.
If it doesn't match run the Verify/Rebuild Utility. This built-in tool automatically fixes minor company file data issues which may affect the reports. Here's how:
Let me know the result as I want to make sure this is resolved. It's my pleasure to assist you any time. Have wonderful week!
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