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How to stop a recurring email from on a paid customer

 
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QuickBooks Team

Re: How to stop a recurring email from on a paid customer

Hi @heymrdjentservic,

 

Let's edit your recurring invoice template to stop it from getting sent to your customer.

 

Here’s how:

  1. Go to the Gear icon.
  2. Under List, select the Recurring Transactions.
  3. Edit the template.
  4. On the Type option, drop down the arrow and select Unscheduled. By selecting the unscheduled option, your customer will no longer receive a recurring email from you.
  5. Click Save template.

You can also read this article for more information: How to Edit a Recurring Template

 

Feel free to post again if you still have other concerns. Wishing you and your business all the best!

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