Thanks for reaching out to the Community forum, kycounselor-amy.
I’m here to ensure your Bank account will connect into your QuickBooks Self-Employed account.
First off, upon connecting a bank account, were you able to encounter any error? If yes, can you please check the error you have encountered?
If you have encountered any error, here’s an article with guidelines that you can check on some common online banking errors that will guide you on how to fix it:
Get back to me anytime if you have any follow up questions, I'm here for you. Take care.