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skinsfamily
Level 1

I am unable to send invoices from quickbooks via email...my email is working properly but I am unable to send invoices...does anyone have suggestions on trouble shooting

 
2 Comments 2
plung
Level 6

I am unable to send invoices from quickbooks via email...my email is working properly but I am unable to send invoices...does anyone have suggestions on trouble shooting

Utilize the invoicing feature in this app. It supports QBO

https://veem.grsm.io/veems

IamjuViel
QuickBooks Team

I am unable to send invoices from quickbooks via email...my email is working properly but I am unable to send invoices...does anyone have suggestions on trouble shooting

Let me help you sort this out, @skinsfamily.

 

We have a reported issue about Invoice & Purchase Orders Delivery Error Message: Delivery Server Down (INV-28290). Rest assured our Product Engineers are working on releasing a permanent resolution about this ongoing concern.

 

Meanwhile, if you’re not getting the same error prompt, we can perform some troubleshooting steps to isolate this for possible browser-related:

  1. Sign in to your QuickBooks Online account using an incognito or private browser:
    • Google Chrome, press CTRL + Shift + N
    • Mozilla Firefox: press CTRL + Shift + P
    • Internet Explorer: Press CTRL + Shift + P
    • Safari: press Command + Shift + N
  2. If you’re able to send your sales forms, you may want to clear the cache of your regular web browsers.
  3. If the issue persists, you can try to use another web browser.

You can read through these articles for more insights about sending sales forms thru QuickBooks:

Alternately, you can check these articles to learn more about fixing unexpected browser-related behaviors:

Feel free to let me know if you have other questions. I’m always here to help.

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