Good afternoon, @ rketzenbarger.
Thank you for reaching out to the Community.
To fix an incorrect bank balance, you can run several reports to find the cause of the wrong balance:
You can run an Audit Trail report by:
- Click on Reports menu, then select Banking and go to Previous Reconciliation.
- Choose the appropriate account being reconciled.
- Pick the most recent statement date. Select Transactions cleared at the time of reconciliation, then Display.
- Note the statement and the reconciliation creation date.
- Go to the Reports menu, then click the Accountant & Taxes > Audit Trail.
- Set the Account filter to the account is reconciled.
- Go to the Display tab. Set the Date filter with the From field blank and the To date set to the statement date.
- Select OK.
- Set the Entered/Modified filter with the From date set to the previous reconciliation creation date from the PDF, and the To field as today's date.
- See if any of the transactions in the report can account for the discrepancy.
For more detailed info about fixing incorrect balances, you can refer back to this article: Fix beginning balance issues in QuickBooks Desktop.
If you have any more questions, please don't hesitate to hit the Reply button. Have a safe and productive week ahead!
