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Join nowI was able to create an invoice in my sample file, codaconstruction.
There are times that cases like this can be resolved by running some troubleshooting steps. Let me guide you with the steps below:
First, let's create an invoice on a private window. This type of window doesn't store any historical searches. You can use these keyboard shortcuts to open this window:
Second, if it works, you can go back to a regular browser and clear its cache. This issue might have been caused by too much data saved on your browser, causing the program to not work properly.
Lastly, you'll have the option to switch to a different supported browser like Google Chrome, Mozilla Firefox, Internet Explorer, or Safari. There is an instance that the browser we're currently using is having page maintenance.
Afterward, let's check to see if you can now create an invoice.
In case you want your customer to pay the invoice via online, you can check these articles:
With these details, I'm sure you can create an invoice successfully. Have a great day!
Thanks for keeping us posted and trying the troubleshooting steps provided by Adrian_A, codaconstruction.
I'd recommend reaching out to our Customer Care Team. They can review your profile and further investigate this issue.
Keep us posted of the results so we can check what other things we can do to get this working.
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