cancel
Showing results for 
Search instead for 
Did you mean: 
rawickliffe-outl
Level 1

I created a Joint check account, received monies, and applied to Vendor Invoices. Why is the register not zeroing out?

 
1 Comment 1
ReymondO
QuickBooks Team

I created a Joint check account, received monies, and applied to Vendor Invoices. Why is the register not zeroing out?

Let me share with you the possible reasons why your bank register still showing a balance, @rawickliffe-outl.

 

It's possible that the amount received is greater than the amount you applied as payment. You can open your bank register to check this out.

 

Here's how:

 

  1. Go to List and select Chart of Accounts.
  2. Double-click the bank account to open.
  3. Check the transaction that was deposited and the payment that you've made.
  4. Click the X icon to close the window.

 

If the payment isn't there, you can open the bill payment and check which account it was deposited to. Then, correct the bank account in this transaction. Just go follow these steps:

 

  1. Go to the Vendors menu and select Vendor Center.
  2. In the Transactions window, click Bill Payments
  3. Look for the transaction and double-click it to open.
  4. Choose the correct bank account in the BANK ACCOUNT drop-down list. vendor.PNG
  5. Click OK once a prompt pops up.
  6. Select Save and Close and click Yes if a prompt came out.

 

In addition, you can run the Transaction List by Vendor report. This will show you the list of your vendor transactions. Just go to Report and select Vendors & Payables. Then, click Transaction List by Vendor.

 

If you ever have other questions we can help you with, feel free to swing by the Community.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us