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atstriping
Level 1

I created two sales receipt but did not email them to a customer. I received an email that money is on the way in the amount $6,750. Please advise.

 
1 Comment 1
LucasMicromatis
Moderator

I created two sales receipt but did not email them to a customer. I received an email that money is on the way in the amount $6,750. Please advise.

Hi @astriping,

 

Great question! I think I can shed some light on what might have happened here.  Sales receipts are typically used to take a payment instantly, while invoices can be e-mailed to a customer for them to pay at a later time.  When you created the sales receipt, if you have the customer's credit card information saved and the process credit card button is checked, it will process a payment.

 

Here's a screenshot showing that button:

process credit card.png

 

If you uncheck the button, it won't process the payment when you save it.

 

I hope that helps!

 

Lucas

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