I just purchased qb self employed today and have the app on my phone. I am trying to invoice a customer and it keeps saying error code 500. Can anyone help me? I’m very disappointed so far with this program and expected much more from quick books.

I want to help you get rid of the error so you can continue creating invoices, sshaver.

The error 500 usually occurs if there's a compatibility issue with the device you're using and the installed application. This happens to any applications including the QuickBooks mobile and desktop applications.

The QuickBooks Self-Employed mobile application will perform in its optimum level if you have any of the following Operating System:

• iPhone/iPad - OS 11.1 or newer
• Android smartphones and tablets - Nougat 7.1.1 or newer

You can use this link for reference: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

I'd recommend updating your device to the suggested operating system. Also, you can uninstall and reinstall the QBSE app. This is to ensure that the app is up to date.

• For Android - https://play.google.com/store/apps/details?id=com.intuit.qbse&hl=en
• For iPhone/iPad - https://apps.apple.com/us/app/quickbooks-self-employed/id898076976

After that, you should be able to create the invoice without a problem.

Keep us posted on the results so we can further assist you if necessary.