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victoria221smith
Level 1

I'm being charged twice, but I don't know why? One charge from Intuit, the other charge from Quickbooks.

 
1 Comment 1
Nick_M
QuickBooks Team

I'm being charged twice, but I don't know why? One charge from Intuit, the other charge from Quickbooks.

Hi there, victoria221smith. 

 

Thank you for dropping by the Community for assistance. I'm happy to provide a little bit of clarity. Below I'm including a link to our QuickBooks Self Employed website where you can see prices and charges. 

While we cant see specifics about your charges here in the Community, as this is a public forum setting, if you reach out to our support team, they will be able to guide you step-by-step in a private one-on-one setting. To reach them, follow these steps:

  1. Go to the Help menu (?) then tap Contact Us.
  2. Enter your question or concern in the search box then click Continue.
  3. Choose the Call me back function.

If there's anything else I can help with, feel free to post here anytime. Thank you and have a nice day. 

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