Thanks for posting in the Community, @kaytee-diyprgrou.
If you're using our Merchant Services, refund or return transactions will be charged a fee depending on your pricing plan and transaction type.
For more information about the fee or charge for this specific refund, I highly suggest contacting our Merchant Support team. They're able to provide the exact amount of the fee for this specific transaction.
To reach them, please refer to this article and proceed to QuickBooks Online with Payments & Merchant Service Center section to get their most updated contact details: Contact Payments Support.
For more insights about processing refund in QBO, consider checking out these articles:
Please let me know how the call goes or if you have any other concerns. I'll be here to help. Have a good one!
