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Join nowHi there, flatheadhitch.
I'm happy to show you how to reach out tech department for help. You'll need to us the QB Assistant tool. QB Assistant is a virtual agent that gives you quick personalized answers.
To open QB Assistant, follow the step for your device:
Once you're in, type a question or press and hold the mic icon to ask your question out loud.
Connect with us:
Keep in mind, some options are only available at certain times.
That will connect you with our support team and our tech department as well. However, while I have you hear in the Community, perhaps I can help, what seems to be the issue?
Thanks for your time and have a nice Weekend.
Call me please.
Donna {Removed by Moderator}
When the Cat's Away
Lost Cat Triology, LLC
Test deposit is not working. I have been with Intuit on line for 6 years. I changed the address of my credit card and that was it and now it will not work. I have tried several times and nothing is happening.
Hello, @CatsAway4320.
I understand how it feels when something isn't working the way it uses to. Don't worry, I'm here to guide you today so you'll be able to reach out with our Support Team.
To start, may I know what QuickBooks subscription are you using? Is it QuickBooks Online (QBO), Desktop (QBDT), or Self-Employed (QBSE)? If you're using QBO, you can connect with live support by setting a scheduled callback from your QBO account.
Here's how:
On the other hand, if you're using QBDT, check out the steps from this link.
Lastly, follow the steps given by Nick_M above if you're using QBSE.
For additional references about test deposit in QBO and QBDT, check out these articles:
If you have any other questions, mention my name in the comment section below. I'm always here to help you out. Take care!
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