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leafbug24
Level 1

I need to talk to someone at quickbooks they are over charging me again

 
1 Comment 1
ZackE
Moderator

I need to talk to someone at quickbooks they are over charging me again

Thanks for joining the Community, leafbug24. I'd be more than happy to help you get in touch with the correct team.
 

Just so you're aware, you can find details about your subscription while signed in:
1. Use the Gear () icon, then go to Account and settings.
2. Select Billing Subscription.
 

From there, you'll be able to review detailed info about a subscription and it's rates. However, if you still need to speak with our Customer Care Team, I'd definitely recommend contacting them.
 

Here's how:
1. Click the Help (?) icon.
2. Choose Contact Us.
3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
4. You'll be presented with a few options for connecting with Intuit. Select Start messaging or Get a call.

Once you're working with one of our representatives through a chat or over the phone, they'll be able to pull up your account in a secure environment and go over every detail of what you're being charged for. Be sure to review our support hours so you'll know when agents are available.
 

Please don't hesitate to post a reply if there's any questions. I'll be here to assist. Have a lovely day!

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