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I uploaded receipts via the app on my phone, but I was logged into the wrong company. Is there a way to move all of the receipts into the other company in my account?

 
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Best answer 03-23-2020

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QuickBooks Team

I uploaded receipts via the app on my phone, but I was logged into the wrong company. Is there a way to move all of the receipts into the other company in my account?

Welcome, layorllc,

 

Right now, you're unable to move all uploaded receipts from one QuickBooks Online (QBO) company to another.

 

You'll want to re-upload them to the right account. To do so, please follow the steps outlined below: 

 

  1. Go to the Banking menu or Transactions menu and select the Receipts tab.
  2. Drag and drop receipts directly into QBO, or select Browse to upload them.
  3. Just be sure that each image or file contains only a single receipt.

On the other hand, you have the option to email receipts to us. We'll extract information from them, then create transactions for you to review. 

 

All you need to do is register your email address, then send receipts to receipts@quickbooks.com. Check out the Email receipts to QuickBooks Online article for more details.

 

Let me know if there's anything else you need, and I'm always glad to help you out.

 

Thank you and keep safe!

View solution in original post

1 Comment
Highlighted
QuickBooks Team

I uploaded receipts via the app on my phone, but I was logged into the wrong company. Is there a way to move all of the receipts into the other company in my account?

Welcome, layorllc,

 

Right now, you're unable to move all uploaded receipts from one QuickBooks Online (QBO) company to another.

 

You'll want to re-upload them to the right account. To do so, please follow the steps outlined below: 

 

  1. Go to the Banking menu or Transactions menu and select the Receipts tab.
  2. Drag and drop receipts directly into QBO, or select Browse to upload them.
  3. Just be sure that each image or file contains only a single receipt.

On the other hand, you have the option to email receipts to us. We'll extract information from them, then create transactions for you to review. 

 

All you need to do is register your email address, then send receipts to receipts@quickbooks.com. Check out the Email receipts to QuickBooks Online article for more details.

 

Let me know if there's anything else you need, and I'm always glad to help you out.

 

Thank you and keep safe!

View solution in original post

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