I'll show you how to create an expense account, state1.
You can follow these steps:
- From the Accounting tab, select Chart of Accounts.
- Click on New. Choose an expense as the Account Type and Detail Type.
- Enter an account name, then click on Save and Close.
I also added an article on how to handle customer refunds and credits:
Please reply and tag my name if you have further questions. Have a great day!