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Level 1

In using the desktop app QB (online) with MacOS High Sierra I go to attach a receipt, but in the finder windo that pops up I have to search each time for the folder

It never sets the proper folder, it always resets, so I have to keep navigating to the proper folder that has my receipts. It's actually really time consuming. This has been posted before. Is there a fix for this bug?
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Re: In using the desktop app QB (online) with MacOS High Sierra I go to attach a receipt, but in ...

Hi Roving, 

We're unable to set the folder (where the receipts are saved) as default. QuickBooks(QBO) will recognize the last location accessed when attaching file. I would agree that this can give other users convenience. I'll share your input to our engineers. 

You can email the receipts directly to QBO. This article explains what you can do more in the Receipts tab.   

Email your receipts to QuickBooks Online

Fill me in if you need more info about QBO. 

Level 1

Re: In using the desktop app QB (online) with MacOS High Sierra I go to attach a receipt, but in ...

QBO does not recognize the last location accessed since the last update. This is a problem.

 

I inquired about this two months ago, still no fix. Can you give us a timeline on this patch? 

QuickBooks Team

Re: In using the desktop app QB (online) with MacOS High Sierra I go to attach a receipt, but in ...

Thanks for reaching back out, @Roving.

 

We don't have a specific time frame as to when this is going to be meditated upon. Rest assured, once any update will be rolled out, you'll receive a notification via email.

 

I can see the importance of this option for you, but your patience while this has been assessed is much appreciated.

 

I'm just a reply away if you have any other concerns with QuickBooks. I'll be more than happy to help you out.

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