Great to have you here, achua1.
The option to change your client into a vendor is unavailable in QuickBooks Online (QBO). We need to set up a new vendor profile for that customer in your Online account.
Here's how:
- Click Expenses on the left side menu.
- Choose Vendors.
- Tick the New vendor tab.
- Enter the necessary details on the Vendor Information page.
- Once done, hit Save.
If there's a need for you to inactivate the client in your account, just follow the steps below:
- Click Sales on the left side menu.
- Choose Customers.
- Select the customer name.
- Tick the Edit button.
- Tap the Make inactive button.
- Hit Yes to confirm.
I've got a link here where you can find articles about creating and managing vendor transactions: https://quickbooks.intuit.com/learn-support/en-us/expenses-and-vendors/07?product=QuickBooks%20Onlin....
Keep me in the loop if you need a hand with running customer/vendor reports or any QBO related. I'll be here to help.