My accountant tried to get my account to allow people to pay me through the invoices and they aid I had to contact someone with my case number to get it going

Yes. You're correct, arizonaintegrate.

You can contact our Phone Support team to have your case number checked and verify its status.

Here's how you can contact them:

1. Click the ? Help button.
2. Enter, Talk to a human.
3. Enter a brief description of your concerns.
4. Select I still need a human.
5. From there, click Contact us.

I've also added this article that has detailed information about taking and processing payments online: Send Online Invoices.

In case you have some How do I concerns, you can freely visit our Help page. We've laid out topics there that can help you resolve your issues.

Feel free to tag my name if you need help. Keep safe!