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Level 1

My invoices and estimate snare not being delivered

 
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QuickBooks Team

Re: My invoices and estimate snare not being delivered

Let's find out why your transactions were not sent, chempro316.

 

If these are recurring transactions, please check their templates to see if they have an End dateOccurrence, or if the Automatically send emails option isn't selected. These are usually the cause of undelivered recurring invoices and estimates.

recurring.PNG

lf the templates don't have the things I mentioned above, you can manually send them to your clients. You can do the same thing if these are non-recurring invoices and estimates. Then, please contact our email or chat team, so they can gather more data from your QuickBooks to investigate this further.

  1. Click on Help and choose Contact us.
  2. Copy and paste your question in the box provided, then click Let's talk.
  3. Choose from Get a callback or Start messaging.

If you have other questions about your invoices and estimates, please let me know.

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