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I'd like to share some steps that can help you with the notification, mark138.
Let's press and hold the QuickBooks icon to view the notifications. If it doesn't work, we can refresh the data by following the steps:
Also, check out this article to view the other troubleshooting steps: Troubleshooting Quick-Start Guide for the QuickBooks Online app.
If you're getting the same result, I'd recommend reaching out to our Customer Care Team. We will investigate this issue further.
Please let me how the call went or if you have any other questions. Take care.