Past Due on invoice that are one day old setting n account is 30 days.

Catherine1955 · ‎March 25, 2020

I do not and cannot use Quick books on line, I have set up every customer for 30 days in their account /Payment Settings /Payment Terms /30 days and the day after I send the invoice if I send it again it says Past Due on the invoice. That is what am trying to change with no luck.

katherinejoyceO · ‎March 25, 2020

Thanks for visiting the Community, @Catherine1955. I'm here to help you add a payment term that is due within 30 days from the invoice date. Here's how to do it:

Select Customer & Vendor Profile Lists in the Lists menu.
Select Terms List.
Click the Terms drop-down, then choose New.
Provide a name for this term, then choose Standard.
Click OK.

You can now create an invoice that'll show past due in 30 days. For more information, you can also check out this article: Set up payment terms.

For future reference, read through this help article for detailed instructions to know more about how to add the Past Due stamp from the templates list and directly from the invoice: Show Past Due stamp on invoices.

Let me know if you have additional questions or concerns. We're always around here to guide you. Be safe.

View solution in original post

katherinejoyceO · ‎March 25, 2020

Thanks for visiting the Community, @Catherine1955. I'm here to help you add a payment term that is due within 30 days from the invoice date. Here's how to do it:

Select Customer & Vendor Profile Lists in the Lists menu.
Select Terms List.
Click the Terms drop-down, then choose New.
Provide a name for this term, then choose Standard.
Click OK.

You can now create an invoice that'll show past due in 30 days. For more information, you can also check out this article: Set up payment terms.

For future reference, read through this help article for detailed instructions to know more about how to add the Past Due stamp from the templates list and directly from the invoice: Show Past Due stamp on invoices.

Let me know if you have additional questions or concerns. We're always around here to guide you. Be safe.

View solution in original post

Catherine1955 · ‎March 25, 2020

tried that and the last invoice I made under standard set up for due in 30 days says overdue and it has only been 9 days

ReyJohn_D · ‎March 25, 2020

Thanks for keeping in touch with us here in the Community, @Catherine1955.

I appreciate you for doing the steps suggested by my colleague @katherinejoyceO.

Since you're still having this issue, you can attempt deleting the invoice and recreate it.

Here's how to delete an invoice:

Go to the Customers menu.
Select Customer Center.
Choose the invoice created with 30 days term.
Open the invoice then click the Delete (X) icon on the upper part of the invoice.
Click OK.

Then apply the 30 days term again.

When you're ready to enter payments for your invoice, you can check this article for your guide: Record an Invoice Payment.

Get back here in the Community if you've got additional questions. I'm here to help you. Have a good day and you take care!

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Past Due on invoice that are one day old setting n account is 30 days.