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Let's turn off the feature to automatically mark an invoice as paid, @sheena7.
QuickBooks Online offers automation features, such as automatically applying payments to an invoice, which can be turned off with just a few clicks from your Account and Settings. Here's how:
See this article for more information on how to create and apply credit memos or delayed credits in QuickBooks Online.
If these payments are creating an overpayment, I recommend the following article which contains steps for what to do: Apply A Credit From An Overpayment.
Should you need additional assistance in turning off this feature, please let me know in the Reply section below. Take care and have a good day!
Let's turn off the feature to automatically mark an invoice as paid, @sheena7.
QuickBooks Online offers automation features, such as automatically applying payments to an invoice, which can be turned off with just a few clicks from your Account and Settings. Here's how:
See this article for more information on how to create and apply credit memos or delayed credits in QuickBooks Online.
If these payments are creating an overpayment, I recommend the following article which contains steps for what to do: Apply A Credit From An Overpayment.
Should you need additional assistance in turning off this feature, please let me know in the Reply section below. Take care and have a good day!
That did it! I would have never found that. Thanks so much!!!
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