Thanks for visiting the Community, ALFaccounting.
I'm here to share some details about the cleared transactions that appear as uncleared.
Previously reconciled transactions might appear as unreconciled if:
To check the current status of each cleared transaction, you can view the Previous Reconciliation report.
Then, compare this report to past statements from your financial institution.
If it shows as reconciled, your data file may be damaged or corrupted. To fix this, you can try verifying and rebuilding your QuickBooks Desktop data once more.
If it shows as duplicate, you can just delete each transaction in the bank register.
You can also give us a call if you'd like someone from our QuickBooks Phone Support Team to be with you as you go through these steps.
Here's how to reach us:
I'd appreciate if you can update me on how it goes. I'll be here if there's anything else you need. Have a good one.
Glad to have you back here in the Community, @mdmccoy06.
I'm here to help you get this reconciliation issue sorted out and get you back on track.
If you've already tried performing the steps given above and the problem continues, I'd suggest repairing your QuickBooks. This is a good start when it comes to fixing program-related issues.
To do that:
For complete details about this procedure, you may refer to this article: Fix QuickBooks Desktop.
You can also check out the following articles below about fixing reconciliation issues for your future reference:
If the issue persists after trying these steps, I'd suggest reaching out to our Customer Care Team. They have the ability to pull up your transactions securely and help investigate what's causing the issue.
Keep me posted how it goes. I'm just a post away should you need anything else with reconciliation or QuickBooks. Thanks for coming and have a good one!
Thanks for getting back in the thread, @mdmccoy06.
I can help provide clarification about the Reconciliation report that's reporting all cleared transactions as uncleared.
In your case, it seems you've reconciled the transactions before you marked them as cleared. Thus, even though you've already cleared all the transactions, it's still showing as uncleared on the Reconciliation report.
Another possibility is entering a future date in the reconciliation page. When you run a Reconciliation report, cleared transactions with a future date assigned to them can appear in the Uncleared Transactions section.
To help prevent this issue in the future, you need to ensure all items are cleared first before reconciling. Also, make sure the date does not occur in the future.
Should you need other references for future use, please don't hesitate to visit our help site: Help articles for QuickBooks Online.
Keep me posted if you have additional questions about your Reconciliation report. I'm here to help.