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Join nowOne of our supplier is now a customer... But quickbooks refuses to allow us to emit an invoice in the name of that supplier (newly customer as well!)
Any hint?
Ounsi
Solved! Go to Solution.
Hey @ounsi,
Thanks for posting your question in the Community. I can help with invoicing your supplier that's now a customer.
Currently, QuickBooks Online will only allow an invoice to be attached to a customer or project. In addition, if you enter in a name that's already being used elsewhere in the product, such as entering a customer name that's being used as a supplier, then you will receive an error message. The following article contains additional insight on this: Error: The Name Supplied Already Exists. Another Customer, Vendor, or Employee is Already Using This....
One solution that many users have adopted is to marginally change the name of the customer/supplier. An example of this is to include the middle initial or to simply include a period in the Middle name section when adding a supplier or customer.
I hope that you have a great rest of your day. Should you have any questions, please don't hesitate to let me know.
Hey @ounsi,
Thanks for posting your question in the Community. I can help with invoicing your supplier that's now a customer.
Currently, QuickBooks Online will only allow an invoice to be attached to a customer or project. In addition, if you enter in a name that's already being used elsewhere in the product, such as entering a customer name that's being used as a supplier, then you will receive an error message. The following article contains additional insight on this: Error: The Name Supplied Already Exists. Another Customer, Vendor, or Employee is Already Using This....
One solution that many users have adopted is to marginally change the name of the customer/supplier. An example of this is to include the middle initial or to simply include a period in the Middle name section when adding a supplier or customer.
I hope that you have a great rest of your day. Should you have any questions, please don't hesitate to let me know.
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