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Join nowWhich character? Is your company not located in the US?
Hello there, dostransportllc.
I've tried creating a new company file with special characters included in my Legal Company name and I'm able to create it.
Let's identify if this isn't a cache related issue. Too many files can sometimes be the reason why some feature of QuickBooks Online isn't working. We can do a few troubleshooting steps to fix this.
Please sign out and sign in using a private window to see if you're able to create a new company. You can use these shortcut keys:
If this works, you can access your account with the default browser and clear the cache. It's always a good idea to clear the cache regularly to maintain a clean slate. It is also recommended to use other compatible browsers as an alternative.
Please let me know the results. I want to make sure this is taken care of.
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