I am trying to run an uncleared checks report, but it is not excluding everything it is supposed to. Reconciled transactions are excluded as they should be, but transactions with the lightning bolt cleared by the bank are still marked as uncleared in the report.
Transactions with lightning bolt should show as cleared. If it's still marked as uncleared on the report, I suggest running the Verify/Rebuild tool. This is commonly use to fix data issues and unexpected behavior within your company file.
Before you proceed with the troubleshooting, please secure a backup of your company. Once done, you can now start to verify and rebuild your QuickBooks. To Verify: