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Level 1

How do I clear invoices from the print forms list, there are 500 invoices. Isn't there a way without going into each invoice and unchecking the print later box?

 
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Best answer 12-10-2018

Accepted Solutions
Level 15

I send them to my printer, which is Not powered on. Windo...

I send them to my printer, which is Not powered on. Windows gets upset, but QB doesn't even know. Then, from Windows I delete the Print Job. In QB, I simply confirm everything printed fine.

View solution in original post

22 Comments
Level 15

I send them to my printer, which is Not powered on. Windo...

I send them to my printer, which is Not powered on. Windows gets upset, but QB doesn't even know. Then, from Windows I delete the Print Job. In QB, I simply confirm everything printed fine.

View solution in original post

Level 1

I did that and it worked just great thank you for your qu...

I did that and it worked just great thank you for your quick response. I had over 500 and didnt want to have to change every invoice to remove the print later box.   Happy in Las Vegas......
Level 3

We used to setup a Print to file printer, like adobe pdf,...

We used to setup a Print to file printer, like adobe pdf, then send them to the file printer.

Level 1

Re: I send them to my printer, which is Not powered on. Windo...

I sent them to a pdf but even those weren't deleted after being sent there...I'm LOST!

QuickBooks Team

Re: I send them to my printer, which is Not powered on. Windo...

Hello, Tracy who.

 

If you haven't printed them, you'll want to manually uncheck the print later box or you can follow @qbteachmt's suggestion.

 

If these transactions were printed already but still showing as to be printed, you'll have to download and run the Print & PDF Repair tool. This tool fixes printing issues. Please check this article to download it (Step 1): Using the Print & PDF Repair tool.

 

Don't hesitate to let me know if you need more help. Happy New Year! 

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

I have printed the list of 122 invoices to a PDF, selected 'OK' at the end of the process that all invoices printed properly.

 

The reminder list did NOT clear, same 122 still on the reminder list.

These old invoices are from 2008 to 2015 and were NOT listed prior to my upgrade to Pro 2018. 

Any other way to get the reminder removed?

Linda

Moderator

Re: We used to setup a Print to file printer, like adobe pdf,...

Sending good vibes to you, Linda Dresbach.

Thank you for checking in with us. Let me help you with removing the reminder list in QuickBooks Desktop.

 

If you wish to remove the reminder list in QuickBooks Desktop after printing the invoices, you'll need to choose the Printer name Microsoft XPS Document before printing them.

 

Here's how:

 

  1. Click File at the top menu bar.
  2. On the drop-down list, click Print Forms and choose Invoices.
  3. Click OK.
  4. In the Printer name, select Microsoft XPS Document Writer on XPSPort and click Print.
  5. Change the File name and hit Save (please note the location for later printing).
  6. Click OK.

I've attached screenshots to guide you through the steps.

 

That should clear your reminder list for invoices.

 

Let me know how it goes, I'll be around to help. Have a great rest of the week.

 

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

i've done the steps with Adobe pdf output (I have a 122 invoice file) and your suggested Microsoft printer option - also all 122 pages went through the process - and the file is complete.

However, the reminder list still shows 122 invoices to print.

I went into a few of these old invoices and they all have the 'print later' check box checked.  In order to clear the list, appears I would have to un-check the box on each invoice. 

Just an FYI- these invoices are from 2008 to 2015 (prior to running the Pro 2017 upgrade) and were not pending printing in past years.

Any easier solutions would be appreciated,

Linda

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

That did not do the trick.  I do have a 122 page invoice document file (along with the PDF I created previously printing to an Adobe writer). 

These are very old invoices (2008 to 2015) all with the 'print later' check box marked.  As far as I can determine at this point is going in to each one and removing the check mark.

 

Any better ideas?

Linda

QuickBooks Team

Re: We used to setup a Print to file printer, like adobe pdf,...

Hi Linda Dresbach,

 

When you follow the steps shared by @RoseMarjorieA, do you see your invoices from 2008 to 2015 in the Select Invoices to Print window? Are they all checked? If not, please try to click the A/R Account down arrow and choose another Accounts Receivable account to see if they are available. Then, you'll want to follow the rest of the steps.

 

Please let me know how it goes.

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

I have the same problem. I've printed them to a file, and even printed some on paper. The process described works seamlessly, except they never leave the list of invoices to print. I've had the issue in Pro 18 and still have it in Enterprise 19. I have 616 invoices in the queue from our old bookkeeper and I actually want to use the reminders list.

Anonymous
Not applicable

Re: We used to setup a Print to file printer, like adobe pdf,...

Hello, @ShaneI.

 

Thanks for joining the thread. I'm here to help route you to the right direction in clearing your invoices on the print form list.

 

I recommend following the steps provided by my colleague @RoseMarjorieA about choosing the Printer name Microsoft XPS Document before printing them. If you already did but still getting the same result, then let's try setting this up on a sample company file. On the sample file, you can try creating dummy invoices and check if you can remove this using the Microsoft XPS Document.

 

If it works fine, then it's possible that there are data issues within your company file. I'd suggest verifying and rebuilding your data to resolve this. You can check out this article for the steps: Verify and Rebuild Data in QuickBooks Desktop.

 

As always, you can contact our Desktop Care Support if you need assistance in going through with the steps. Here's how:

 

  1. Go to: https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks Version.
  4. On the Contact Us page, click a topic.
  5. Click on the Get Phone Number button to see the support number.

Keep me updated how it goes. I'll be on the lookout for your reply and help further if you have other questions about clearing your invoices on the print form list.

Level 15

Re: We used to setup a Print to file printer, like adobe pdf,...

QB Desktop has Save As PDF. You don't need to Print to a pdf virtual printer or XPS as a File.


Clearing the Print Queue simply requires you to Print to a printer that is turned off. Do 100 or so at a time. Don't send a huge number of them.

Highlighted
Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

I have the same problem, only I have 21,000 documents in the queue. I know- for reasons that are hard to explain, the box has been checked by default for years, and we never utilized reminders before now. 

 

The file is just too monstrous to print either to a pdf  or a regular “offline” printer. The whole thing crashes every time, and takes over an hour just to check all of the invoices to print. 

 

Why can’t Qb simply have a remove button? They have a remove button after all of the invoices to email later are selected. Such a seemingly simple solution- yet it seems that my only course is to spend a ton of money with a third party to help me, as no one from QB seems to have a solution to a major Design flaw.....

QuickBooks Team

Re: We used to setup a Print to file printer, like adobe pdf,...

Thanks for joining this thread, Aaron29.


I’d be glad to point you in the right direction so you can clear out the invoices in the printer queue.


Currently, the option to automatically remove the transactions on the print form list. I still suggest following the solution provided by @qbteachmt and @RoseMarjorieA.


In regard to the remove button, the specific functionality isn't available at this time. However, I will forward this request to our product engineers, so that it is considered for future updates.


While I do that, I suggest sending your thoughts and ideas. That way, our engineers will receive multiple suggestions of how beneficial this feature would be.


Here’s how:

 

  1. Go to Help at the top menu bar.
  2. Choose Send Feedback Online.
  3. Select Product Suggestion.

 

Since your QuickBooks crashes when printing invoices, make sure the software is updated to the latest release to boosts its functionality and fix known issues. Let me walk you through the steps:

 

  1. From the QuickBooks Help menu, click Update QuickBooks.
  2. In the Update QuickBooks window, go to the Update Now tab.
  3. (Optional) Put a check mark in the box labeled Reset Update to erase all previous update downloads.
  4. Click Get Updates.

Feel free to read this article for more information: Update QuickBooks Desktop to the latest release.


 Keep me posted on how thing go. I want to make sure this is taken care of for you.

 

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

Thank you, I have made a suggestion to make it easy to remove reminders. I am also running the most recent instance of enterprise.  I will keep you posted. I am currently purging 500 Docs at a time in an effort to remove a few more. each purge takes me 35 minutes......

 

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

I have done everything that you have suggested and the invoices are still there. Is there any other way of getting rid of them. I am taking over someone position and I have 2000 waiting to be printed. It is insane. 

QuickBooks Team

Re: We used to setup a Print to file printer, like adobe pdf,...

Hi there, @pinnport.

 

I appreciate you performing the steps mentioned above to get this resolve. Allow me to join this conversation and provide you with additional steps to get this issue sorted out.

 

We can try repairing your QuickBooks to fix program-related issues. 

 

To do that:

  1. Restart your computer to close unnecessary programs interfering with QuickBooks.
  2. Back up your QuickBooks company file.
  3. Select Start and then Control Panel.
  4. Select Programs and Features. If necessary, choose Uninstall a program.
  5. Select QuickBooks in the list of programs and choose Uninstall/Change.
  6. Select Continue, then Next.
  7. Select Repair then Next. Wait for the Repair to complete.
  8. Choose Finish. Restart your computer if prompted.

For more information about this process, kindly check out this article: Fix QuickBooks Desktop.

 

If the problem continues, you can try running the QuickBooks Diagnostic tool which can help fix a damaged file or network. To perform that procedure, please refer to this article: QuickBooks File Doctor - Fix your Damaged Company File or Network.

 

If the issue persists, I'd suggest reaching out to our Customer Care Team. They have the proper tool like screen-sharing that can help isolate this matter.

 

To reach them: 

  1. In your browser, navigate to https://help.quickbooks.intuit.com/en_US/contact.
  2. Choose QuickBooks Desktop.
  3. Select the issue or topic.
  4. Click the Green Phone button to get the support number.

Please let me know how it goes. I'll be around to help if you need additional assistance. Have a great weekend!

Level 1

Re: We used to setup a Print to file printer, like adobe pdf,...

I'm joining this thread because I have the same issue. Clean install of QB, fully patched, but the file I'm working with has 6000+ (!) invoices set to print. I can print all of them to a PDF, but QB crashes as soon as the print job is complete, and fails to flag the invoices as having been printed. 

 

Is there any way at all (maybe through the API? I'm willing to try anything) to bulk-mark the invoices as printed? 

Moderator

Re: We used to setup a Print to file printer, like adobe pdf,...

Thanks for joining this thread, @Patrick Kolasinski.

 

I appreciate the steps you've done to get this working. Allow me to chime in for a moment and share some additional information about printing invoice in QuickBooks Desktop (QBDT).

 

At this time, we're unable to suggest any Application programming interface (API). Just to confirm, is your QBDT still crashing even after performing those troubleshooting steps? If so, instead of printing them all at once, try to print at least 100 invoices first to double-check.

 

If the issue persists, try running the PDF and Print Repair Tool. This will help fix printing issues, including QuickBooks not responding and Unrecoverable errors. Here's how:

 

1. Download and run the PDF and Print Repair Tool.
2. Once the tool completes, try the .pdf file-related task that originally generated the error.

 

For your reference, you can also check out this article for further guidance: Troubleshoot PDF and Print problems with QuickBooks Desktop.

 

That should get you fixed right up. Please let me know how it goes so I can get back to you right away. I'm always here if you have any follow-up questions or concerns. Wishing you all the best!

Level 2

Re: We used to setup a Print to file printer, like adobe pdf,...

Has anyone found a solution for this issue?
QuickBooks Team

Re: We used to setup a Print to file printer, like adobe pdf,...

Hello there, @judys.

 

As of this time, the suggested solution shared by my colleagues above are the best options to resolve this issue. I encourage following the solution provided by qbteachmt and RoseMarjorieA about your printing problem.

 

If you encounter any issues, I also recommend following the troubleshooting steps provided by BettyJaneB and FritzF.

 

If the troubleshooting steps don't work, I'd suggest contacting our QuickBooks Customer Care so they can review your account. Agents have the necessary tools, like screen-sharing to get you back up and running.

 

To reach them:

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. In the Have a Question window, click Contact us at the bottom portion of the screen.
  4. Click Search for something else.
  5. Type in a keyword about your concern.
  6. Hit Search.
  7. Click on Start a Message.

You can check out this article for your reference: Contact the QuickBooks Desktop Customer Support Team

 

Please know that you can always get back into this post if you have more questions. I'll keep an eye out on your response.

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