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When i moved my company data from desktop to online all of the old "invoices" are now listed as "journal entry". How do I get them to be invoices?

 
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QuickBooks Team

Re: When i moved my company data from desktop to online all of the old "invoices" are now listed ...

I am delighted to have you here, @mrsteele24.

 

One common issue when converting from QuickBooks Desktop to Online are the invoices and other sales transactions were converted as journal entries. This can happen if you have flat rates (0.00) for Sales Tax items or groups in your Desktop file. 

 

To keep your sales transactions from importing as journal entries, edit the sales tax item rates category.

 

Keep me posted if you have other questions. The Community and I are always here to help.

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Re: When i moved my company data from desktop to online all of the old "invoices" are now listed ...

Thank you so much answering my question. I do have many customers tax rates set as 0.00. Many of my biggest customers are tax exempt.  Is there a proper way to list the taxes as exempt or 0 so I can bring them over to quickbooks online as invoices?

QuickBooks Team

Re: When i moved my company data from desktop to online all of the old "invoices" are now listed ...

Thanks for reaching back, @mrsteele24.

 

I can share with you additional information to settle your invoice transactions in QuickBooks. 

 

If you're going to import your invoices again from QuickBooks Desktop to QuickBooks Online, you'll need to edit the rates of the transactions into a zero tax rate item. This way you'll be able to have your invoices imported as a regular transaction.

 

On the other hand, you still have the option to keep those journal entries for it has the same record of those invoices that were entered on the desktop version. 

 

To give you more insights about converting data into QuickBooks Online, please see these links:

If you need further assistance with the process, I'd recommend reaching out to our Customer Care Team. They have the tools that can walk you through the procedure.

 

Please keep me posted on how these steps work on your end. I'll be around if there's anything else you need. Have a good one!

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