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Join nowin menu gear>company settings>automation remove the check mark to automatically apply vendor credits
I don't want the credits applied.
Hi there, @diane-mhcontract.
I hope you're enjoying this beautiful day. If QuickBooks is applying your vendor credits, I recommend checking your setting to make sure the option is turned off. The steps below will show you how:
The feature may also not be working if your web browser has collected a lot of browsing data through your cache and cookies. This means you'll want to clear your cache and cookies to ensure a faster browsing speed and to make sure the feature is working when you have turned it off. I've included a few links below that will show you how:
Now you'll have a faster web browser, and your vendor credits won't apply to your vendor bills.
I'm only a few clicks away if you have any other questions. Take care.
I have already checked the settings, cleared my cache, all of those things. I called QBO support 4 months ago and we went through all of this at that time and they opened a case on it because they could see it was not working properly. I was told the other day by a QBO "expert" that the engineers are working hard to correct this issue?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.