Recently, whenever I enter a bill into quickbooks, my only option to pay is 'Schedule an Online Payment'. I want the option to print a check, how do I turn off the SOP?

info1214 · ‎August 04, 2020

AileneA · ‎August 04, 2020

Hello, info1214.

The Schedule Payment option is an added feature for our customers who wants to activate Online Bill Pay and process payments electronically. We're unable to turn this functionality off at the moment. I encourage reaching out to our Online Bill Pay Support to assist you further. Only our Live Support can pull up your account and help you with this.

However, if you're recording the bill payment manually, use the Mark as a paid option beside it. It functions the same way as Make a Payment option before. Once you open it, then select mark paid, you can choose print check later, or do it right from that window. It won't record it on your chart of accounts as an online payment.

To know more about how to manage your bills and if you wish to use Online Bill Pay some other time, you can check out these articles:

Also, I'm adding the link to our Resource Hub to get helpful tips on how to use QuickBooks: QuickBooks Online Resource Center.

Feel free to get back to us if there's anything else you need help with. I'm also here if you need additional help at any time. Have a great day!

View solution in original post

AileneA · ‎August 04, 2020

Hello, info1214.

The Schedule Payment option is an added feature for our customers who wants to activate Online Bill Pay and process payments electronically. We're unable to turn this functionality off at the moment. I encourage reaching out to our Online Bill Pay Support to assist you further. Only our Live Support can pull up your account and help you with this.

However, if you're recording the bill payment manually, use the Mark as a paid option beside it. It functions the same way as Make a Payment option before. Once you open it, then select mark paid, you can choose print check later, or do it right from that window. It won't record it on your chart of accounts as an online payment.

To know more about how to manage your bills and if you wish to use Online Bill Pay some other time, you can check out these articles:

Also, I'm adding the link to our Resource Hub to get helpful tips on how to use QuickBooks: QuickBooks Online Resource Center.

Feel free to get back to us if there's anything else you need help with. I'm also here if you need additional help at any time. Have a great day!

maxs · ‎August 13, 2020

I totally detest the fact that I can no longer print a check to pay a bill in QBO. Whomever the %$%@#% is that came up with the idea to make the only option of bill pay thru you is an idiot and probably a Trump supporter. Either get rid of it NOW or I finad another bookkeeping program.

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Recently, whenever I enter a bill into quickbooks, my only option to pay is 'Schedule an Online Payment'. I want the option to print a check, how do I turn off the SOP?