I'm here to help you record the vendor refund, @jobshoptx.
You're on the right track, a refund from your vendor for damaged goods or an item is entered as a vendor credit. A deposit is also created and link these two transaction to completely record the check. Let me show you how.
A. Create a vendor credit
- Go to the +New button.
- Under VENDOR, select Vendor credit.
- Select the name of the vendor.
- Choose the name of the damaged goods or the item in question.
- Enter the amount of the check.
- Click Save and close.
B. Create a bank deposit:
- Go to the +New Button.
- Under OTHER, select Bank deposit.
- On the Account menu, select your bank account.
- Below the RECEIVE FROM column, select the name of your vendor.
- Choose your Accounts Payable account.
- Enter the amount of the check.
- Click Save and close.
C. Enter a check:
- Go to the +New button.
- Under Vendor, select Check.
- On the Payee field, select the name of your vendor.
- Select the outstanding vendor credit.
- Click Save and close.
I'm also adding this article with the tips and topics you can use to manage your expense transactions and manage your vendor's activity: Expenses and Vendors in QuickBooks Online.
Let me know in the comments below if you got questions other than record a vendor refund. I'll be here to lend a helping hand. Take care and stay safe!