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Refund on sales receipt

Need to record a sales receipt as a credit to the customer

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Best answer 10-15-2018

Accepted Solutions
ProAdvisor

You can't. You will have to is dye a credit menu & then i...

You can't. You will have to is dye a credit menu & then issue a refund on it.
5 Comments
ProAdvisor

You can't. You will have to is dye a credit menu & then i...

You can't. You will have to is dye a credit menu & then issue a refund on it.
Not applicable

what does that mean?

what does that mean?
ProAdvisor

@bill  You have to create a credit memo. You can’t use a...

@Bill 

You have to create a credit memo. You can’t use a sales receipt.

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Re: You can't. You will have to is dye a credit menu & then i...

how?

Anonymous
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Re: You can't. You will have to is dye a credit menu & then i...

Hello, joe82.

 

Creating credit memo is quick and easy in QuickBooks Online. For detailed steps on how to do this, please refer to this article: https://quickbooks.intuit.com/tutorials/lessons/credit-memos/.

 

You might also find this article helpful while working in QuickBooks Online: https://quickbooks.intuit.com/community/Payments/Apply-a-credit-memo-credit-or-refund-to-a-customer/....

 

Keep me posted if you have other concerns about QuickBooks.

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