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debcrow
Level 1

Refund on sales receipt

Need to record a sales receipt as a credit to the customer

Solved
Best answer January 28, 2019

Best Answers
Anonymous
Not applicable

Refund on sales receipt

Hello, joe82.

 

Creating credit memo is quick and easy in QuickBooks Online. For detailed steps on how to do this, please refer to this article: https://quickbooks.intuit.com/tutorials/lessons/credit-memos/.

 

You might also find this article helpful while working in QuickBooks Online: https://quickbooks.intuit.com/community/Payments/Apply-a-credit-memo-credit-or-refund-to-a-customer/....

 

Keep me posted if you have other concerns about QuickBooks.

View solution in original post

5 Comments
Raywhite28
Level 7

Refund on sales receipt

You can't. You will have to is dye a credit menu & then issue a refund on it.
bill5
Level 1

Refund on sales receipt

what does that mean?
Raywhite28
Level 7

Refund on sales receipt

@Bill 

You have to create a credit memo. You can’t use a sales receipt.

joe82
Level 1

Refund on sales receipt

how?

Anonymous
Not applicable

Refund on sales receipt

Hello, joe82.

 

Creating credit memo is quick and easy in QuickBooks Online. For detailed steps on how to do this, please refer to this article: https://quickbooks.intuit.com/tutorials/lessons/credit-memos/.

 

You might also find this article helpful while working in QuickBooks Online: https://quickbooks.intuit.com/community/Payments/Apply-a-credit-memo-credit-or-refund-to-a-customer/....

 

Keep me posted if you have other concerns about QuickBooks.

View solution in original post

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