Hello, casey13.
Thanks for stopping by the QuickBooks Community, I'm happy to help you today. Below are the steps to turn off your reminders so your customers won't get them within a couple hours of sending the invoices. Follow along below:
- Click the Gear icon at the top right.
- Under the Lists category, click Recurring Transactions.
- Under Action, click Edit of the link to the template.
- Click Options, then uncheck the boxes for Automatically send email.
- Hit Save Template.
If you decide to turn them back on, want to create a new template, or just want to review the process, I'm including a helpful article down below.
If there's anything else I can help with, please don't hesitate to post here anytime. Thanks again and have a wonderful day.