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remove account from COA when Action column shows Run Report and does not show delete button to choose.

 
1 Comment
QuickBooks Team

Re: remove account from COA when Action column shows Run Report and does not show delete button t...

Hi there, @jo15.

Welcome to the Community. I can assist you in removing an account from your Chart of Accounts in QuickBooks Online.

 

I've replicated this concern on my QuickBooks Online account and I was able to see the delete option. To verify if the issue has something to do with your browser, you'll need to log into your account through a Private browser.

 

Here are the different keyboard shortcuts to open a private browser:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

 

If it works fine, you can go back to your regular browser and clear its cache. Please follow the outlined steps in this article depending on the browser you're using: How do I clear my browser cache and temporary Internet files?

 

Also, you can visit this article about deleting an account in QuickBooks Online for your reference: https://quickbooks.intuit.com/community/Reports-and-accounting/Delete-or-make-an-account-inactive/td....

 

There you have it, @jo15, your account has been successfully removed from your Chart of Accounts.

 

Please know that I'm just a post away if you need further assistance. I'm always here to lend a hand. Have a lovely day!

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