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Level 1

remove tax line from invoices

how do i remove the sales tax line item on invoice.   Sales taxes don't apply.  The item was not there originally, it has popped up now and is very annoying.

 

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remove tax line from invoices

Hello there, yia.


I’m here to help you remove the sales tax line on the invoice.


We’ve recently received a communication from our engineers that some invoices are being charged for sales tax, even if the customer is designated as "Tax Exempt". Our engineers will release a fix as soon as possible.


While we’re looking for a permanent resolution, I have a workaround for you. You can open each invoices and remove the check-mark for the taxed item.


Here’s how:

  1. Open the invoice.
  2. Uncheck the box under the Tax column.
  3. Click Save (see screenshot below).

Once we have the fix, we'll send an email to those affected users. If you'd like to receive one, you can contact us so we can add you to the list. You can find our contact information here: QBO Customer Care.


Please feel free to ping me in the comments below if you have any questions. I'm always here to help you.

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